Services & Reviews
5-star superior hotel Bülow Palais in Dresden
It is a great pleasure for us to welcome you to the 5-star superior Hotel Bülow Palais in Dresden. We look forward to making your stay as enjoyable as possible. Dresden is a charming fusion of tradition and modernity, and so, too, is our hotel – the Bülow Palais Dresden, at the heart of the fascinating Baroque quarter.

Services
Attentive service to make guests feel at home, tailored to their very individual needs – from offering advice during the reservation process to compiling a personalised program of cultural events.
Ticket Service
Characterised by its diversity and vitality, Dresden's theatrical scene is home to all categories of performing arts. It includes the Semper Opera House, the new Operetta, cabaret and the Projekttheater, as well as open-air performances. We are delighted to organize tickets for your favorite performance.
Guided Tour – our diverse range of additional events
Drawing on the experience of our Concierge and Martina Fröhlich, Executive PA will be happy to arrange a private tour for you − allowing you to discover the many other wonderful sides that Dresden has to offer and to make your stay even more memorable.
Flower Service
Would you like a bouquet of lovingly selected flowers in your room? Or a bunch of roses to adorn your breakfast table on the morning of your anniversary? We will take care of it.
Dogs
A warm welcome awaits your four-footed friend in our hotel. It goes without saying that a dog set up with water bowl and welcome snack is available upon request. We can also organise a dog-sitter, an appointment at the dog parlour, or with the vet, if required.
To cover the costs of special, additional cleaning of the bedroom, we charge a rate of € 20 per night for a pet.
Shuttle Service
BMW is the exclusive automotive partner of the Bülow Palais.
To the Semper Opera, to a business date or to the airport: Shuttle services with a first-class chauffeur are tailored to your individual needs to make sure you get there safely and relaxed.
Your Personal Picnic Basket
Enjoying al fresco dining doesn't necessarily mean eating on the garden patio or outdoors at a restaurant. We have a very special way of making your picnic dreams come true! We can now provide guests with an exclusive picnic basket filled with delicious treats from Benjamin Biedlingmaier's Michelin-starred gourmet restaurant Caroussel. With matching blanket in tow, you can indulge in a gourmet dining experience of another kind just 5 minute stroll away on the banks of the Elbe, with a view of the skyline of the historic Old Town.
Picnic basket 'Comfort’
For € 35 per person including:
- 3 kinds of sandwiches
- 3 kinds of salads
- Fruits & bite and sized vegetable sticks with dip
- 1 piece of homemade cake
- Non – alcoholic beverages
- 1 bottle of Prosecco
Picnic basket 'Deluxe’
For € 50 per person including:
- 3 kinds of gourmet sandwiches
- Elevated finger food
- 3 kinds of salads 'gourmetstyle’
- Fruits & bite and sized vegetable sticks with dip
- 2 pieces of homemade cake
- Non – alcoholic beverages
- 1 bottle of local sparkling wine
Additional booking:
- Homemade pralines for € 3 per piece
- Marinated salmon for € 10 per 100 g
- Caviar for € 69 per 30 g
- Wine from € 33 per 0.75 l
- Champagne from € 85 per 0.75 l
Deposit per picnic basket € 50
For optimal preparation, a timely advance order is desirable; at least 24 hours in advance. When ordering a picnic basket, we always ask for an advance payment including the deposit. The basket will be returned as soon as possible - but no later than the next day. If the basket is returned undamaged, you will receive your deposit back immediately.
You are welcome to make a binding reservation under:
+49 (0)351 80030
info.palais@buelow-hotels.de

Bülow Hygiene Concept
Precautions & Information for protection against reinfection with the coronavirus
Dear guests,
In order to be able to welcome you again with us, we have adapted our processes in accordance with the Corona measures to offer you and our employees the best possible protection and the greatest possible safety.
The individual points are of course constantly adapted to the requirements of the federal and state governments.
We look forward to seeing you again soon!
Your host Ralf J. Kutzner & the Bülow Team
Reception
- Check-in and check-out will be contactless
- Room cards are disinfected before being issued
- Disinfectants and, if required, mouth and nose protection are available for you
Breakfast
- The meals will be served at the table as there will be no more a breakfast buffet
- Breakfast can also be ordered as room service
Hotel-restaurant
- DUE TO THE CURRENT SITUATION OUR HOTEL-RESTAURANT IS CLOSED AT THE MOMENT.
- Between the tables is a minimum distance of 1.5 meters
- We accompany our guests to the table reserved for them
- In addition to the well-known premises of the Bistro, the Winter Garden and the Green Salon are also available to you on request
- All meals can also be ordered as room service
- Family celebrations for max. 10 persons are permitted
- Opens already at 5 pm
- Kitchen closing time at 9:30 pm
- We collect contact information from all guests. This information is only used for the purpose of tracking contacts and will only be given to the health department upon request. After one month the data will be destroyed.
Hotel room
- In addition to the usual high quality cleaning, light buttons, door handles, remote controls, taps and toilets are also disinfected
- Our cleaning staff wears mouth and nose protection and gloves
- Our laundry guarantees hygienic cleaning of hotel bed linen and towels
Palais SPA
- DUE TO THE CURRENT SITUATION OUR PALAIS SPA IS CLOSED AT THE MOMENT.
- The sauna area remains closed for the time being due to the regulation
- Max. 2 persons per sauna may take a sauna at the same time
- The fitness area can be used by max. 2 persons at the same time
- The staff in the SPA area will be pleased to arrange cosmetic or massage appointments
Conferences and Celebrations
- PLEASE NOTE THAT WE DO NOT PROVIDE CULINARY SERVICES DURING THE MONTH OF DECEMBER.
WE ARE HAPPY TO RENT OUR MEETING ROOMS TO YOU. - We will provide all conference rooms with sufficient space
- In case participants should be connected via video, our internet access with a large enough capacity is available free of charge
- All premises are thoroughly aired during the coffee break
- Coffee breaks are offered separately and at different times
- Company and club parties for max. 10 persons are permitted
- Meetings/ gatherings in public space are approved for max. 100 persons (in closed rooms)
General
- At all entrances there are disinfectant dispensers and the hygiene guidelines
- Guests must wear a mouth and nose protector in all public areas, which can be taken off at the table in the restaurant
- All employees wear a mouth and nose mask or a plexiglass visor
- Employees and guests who show symptoms of illness are not allowed to enter the company
- The public restrooms are cleaned and disinfected every hour
- All contact points such as elevator buttons, door handles and stair railings are regularly disinfected
- Our employees are continuously trained in the necessary hygiene guidelines
Last update: December 1, 2020, valid from December 1, 2020

Direct contact
Contact information of your partners at the Hotel Bülow Palais
Königstraße 14
01097 Dresden
+49 (0)351 80030
+49 (0)351 8003100
info.palais@buelow-hotels.de
Executive Director
Ralf J. Kutzner
+49 (351) 800 30
ralf.kutzner@buelow-hotels.de
Vice Executive Director
Martina Fröhlich
+49 (351) 800 31 48
martina.froehlich@buelow-hotels.de
Chef de Cuisine
Benjamin Biedlingmaier
+49 (351) 800 3172
benjamin.biedlingmaier@buelow-hotels.de
Sous-Chef
Sebastian Bellmann
+49 (351) 800 3172
kueche@buelow-hotels.de
Chef de Rang & Sommelière
Jana Schellenberg
+49 (351) 800 30
restaurant@buelow-hotels.de
Front Office Manager
Richard Haufe
+49 (351) 800 31 42
richard.haufe@buelow-hotels.de
Senior Housemaid
Melanie Kambach
+49 (351) 800 31 76
melanie.kambach@buelow-hotels.de
Event Manager
Ulrike Beyrich
+49 (351) 800 31 49
veranstaltung@buelow-hotels.de
Marketing Manager
Jutta Rönsch
+49 (351) 800 32 17
jutta.roensch@buelow-hotels.de
Senior Sales Manager
Eva Guggenmos
+49 (351) 800 32 13
eva.guggenmos@buelow-hotels.de
Accounting Manager
Christiane Bracklow
+49 (351) 800 32 00
buchhaltung@buelow-hotels.de
Facility Management
Facility Manager
+49 (351) 800 31 77
haustechnik@buelow-hotels.de

Location, Arrival & Parking
How to get to the Bülow Palais in Dresden
Position Journey Route planner Parking
Position
Our 5-star superior hotel is located at the heart of the city of Dresden. You can enjoy the perfect tranquillity of Dresden's historic Baroque quarter, yet only be a few minutes' walk away from the city's attractions, such as the Semper Opera House, Zwinger Palace, Royal Palace and the Frauenkirche church. The nearby river banks of the Elbe are perfect for a stroll, and the happenings in Outer New Town are also on the doorstep.
Your Journey
- Freeway: well-developed motorways connecting Dresden with Prague, Berlin, Munich and Frankfurt lead right into the city centre
- By train (Deutsche Bahn): the nearest station, Dresden – Neustadt, is approximately 600 metres from the hotel
- Airport: Dresden International Airport
Journey with route planner
Parking
Our two-level underground car park provides 60 secure parking spaces for both hotel guests and locals. We would be delighted to park your car for you and take care of your luggage on arrival and departure.
Would you like to have your car washed and the tank filled? Just let us know – our Page will be pleased to accommodate your wishes.
Parking Fee:
- 1st hour: € 1
- Every additional hour: € 1.50
- Day pass: € 20

Reviews
Here you find detailled reviews and recommendation of our 5-star hotel Bülow Palais.
We are constantly striving to maintain and further improve the quality of our standards and service. Our aim is to continuously deliver honest hospitality and highest levels of comfort; hence all remarks and observations are extremely helpful to us.
Yours sincerely - the Bülow team

Guests Comments

awards and news
Frankfurt a. Main, November 2020
Bülow Palais is one of the 25 best Hotels in Germany
For the first time the ranking “The 101 best Hotels in Germany” was published this year. Over 11 000 Hotels, online-reviews and expert-evaluations have been compared for the ranking. Our hotel is the only one in Saxony to make it to the top-25-hotels of all German hotels. We are proud of that and happy about place 21!
Graz, Oktober 2020
100 Best Chefs Germany again with Benjamin Biedlingmaier
Every year, the Austrian magazine Rolling Pin presents the toughest and biggest award for Germany's top chefs. Benjamin Biedlingmaier has been nominated again and we are very happy to congratulate him on making it into the Top 100 of Best Chefs Germany again.
London, August 2020
Number 15 of the Top 25 Hotels in Germany by TripAdvisor
Based on millions of ratings and opinions from the whole world, the Hotel Bülow Palais was awarded first place in the categories Best Luxury, Best Romance and Best Top by Tripadvisor. We are especially proud to be one of the Top 15 hotels in Germany. Therefore, due to our extraordinary ambience, we count to the most popular hotels in Germany and continue to be visited on a regular basis - the Travellers' Choice Best of the Best 2020.
Stuhr, November 2019
Hotel of the year 2020
The Hotel Bülow Palais has received the title ‘Hotel of the year’ competing against over 1200 hotels in the 'Great Restaurant & Hotel Guide'. This is the first time the award goes to Dresden. We were able to impress with a particularly high level of hospitality.
Berlin, August 2019
2nd place of the best city hotels in Germany
The travel experts at Travelcircus have examined and analysed 285 of the most popular city hotels in Germany. The Hotel Bülow Palais was not only in the Top 25, but can also claim to be the second best in Germany.
Frankfurt, May 2019
TOP 50: Three titles for the Bülow managers
Hotel director Ralf J. Kutzner, chef de cuisine Benjamin Biedlingmaier and sommeliere Jana Schellenberg were able to impress the restaurant guide Schlemmeratlas as well as the hotel guide Schlummeratlas with their qualities and are among the 50 most important hoteliers and restaurateurs in Germany.
Düsseldorf, November 2018
1st place in the trivago ranking of five-star hotels in Germany for the 3rd time
The Hotel Bülow Palais was once again able to defend its leading position in the ranking of the best five-star hotels in Germany. The online travel portal trivago analyzes the guest ratings every year. Approximately 175 million ratings from 34 different websites are included in the analysis.
Dresden, May 2018
Bülow Palais Dresden again five stars superior
The hotel and restaurant association DEHOGA Sachsen has once again rated the Relais & Châteaux Hotel Bülow Palais in Dresden's baroque quarter as "Five Stars Superior". The hotel maintains its place among the top hotels in Germany. There are only four hotels in this highest category in the state of Saxony, three are situated in Dresden.
Leipzig, April 2017
Nominated as guest favorite 2017
For the second time, the Saxony State Tourist Association was looking for the guest favourite among the hosts of the State of Saxony. Hearty service is one of the most important evaluation criteria. The monitoring system TrustYou has collected online ratings from over 250 portals. We are delighted that our Hotel Bülow Palais has made it into the TOP3 for the destination Dresden.

Hotel video
Enjoy a discovery tour through the hotel, have a look behind the scenes and get familiar with the Bülow team!
More information about Bülow Palais Dresden
Hotel information Rooms & Suites Packages offer

Membership
A good cooperation with our partners is the base for our success.
Through its membership, the Bülow Palais features collaborations with renowned partners in the hotel and gastronomy.
Relais & Châteaux
All around the world, unique in the world
Feine Privathotels
A passion of culture and enjoyment of life
Feine Privathotels
Jeunes Restaurateurs D´Europe
Never-ending Passion, Europe's young best chefs
Jeunes Restaurateurs d’Europe – Section Germany
Chaîne des Rôtisseurs
The "spirit" of the Society with appreciating and enjoying wine and fine dining
Chaîne des Rôtisseurs

Photo Gallery
Baroque with a modern twist – a symbiosis of modern art and precious antiques.
Hotel Rooms & Suites Palais Spa Dresden & Surroundings Fine Dining